Returns

Goods bought from us can be returned or advertised in a few simple steps

In the Footballmasters.eu store you can return the product or its complaint in a quick and easy way (although we are sure that each of our products is of the highest quality :)).

Zgodnie z prawem, masz 14 dni od daty otrzymania towaru dokonać zwrotu bez podania przyczyny. Koszt zwrotu ponosisz samodzielnie, a paczkę możesz wysłać do naszego magazynu.

Pamiętaj, że rękawic z indywidualnym nadrukiem nie możesz zwrócić.

Benefits you get with the Football Masters refund tool?

Easy!

Dodawanie zwrotu zostało sprowadzone do sześciu prostych kroków stanowiących kreator zwrotu. Dzięki temu nie tracisz czasu na ręczne wypełnianie żadnych dokumentów!

Fast!

Thanks to the process automation, you save time and nerves, you do not have to call anywhere and negotiate terms of return with anyone.

Make a return in 3 straight steps!

In our store you do not have to worry about the chosen size will not fit or in any other way will not meet your expectations. Gloves without individual print can be replaced or returned without any consequences.

1 Print the form Generate return documents, and then print them.
2 Send gloves Put the packaged goods together with the return document into the carton and seal it well.
3 Refund You will receive a refund up to 14 days after we receive your refund.

Details of refund steps:

  • Log in to your account and then select the item you would like to return in the returns panel.

  • In the next steps, select the return by clicking on the option "I will use the shipments of the store" and choosing the form in which you want to receive the returned money;

  • Generate return documents with the address labels, then print them and necessarily sign the return document;

  • Insert the packed goods together with the return document for the carton to be shipped and seal it well. You can use the carton in which you have received the ordered goods.

  • The refund, in the form chosen in the return creator, will be made within 14 days from the day on which we were informed about the decision to withdraw from the contract. As a rule, this takes less time. We may withhold the return of the payment until you receive the item or until proof of its return is provided.

The above procedure is not a condition for exercising the statutory right to withdraw from the contract and in no way restricts it.

If you want to send a refund yourself

In spite of the ready mechanism for generating and sending returns, we also enable independent sending of return items to us

What should you do?

1. Prepare the package with the returned goods
2. Attach to your parcel your name or company name, address, telephone number and account number to return funds
3. Repack the package carefully and send it to the address below

Green Logistic Polska - Warehouse Footballmasters
ul. Łubińska 14
05-532 Łubna
POLAND

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